Terms & Conditions
Please send all inquiries to:
MOS, Inc. – Mother of Our Savior Catholic Goods
5271 E Mann Rd
Pekin, IN 47165
We pray daily for our customers, trusting you will receive many graces from the use of the many devotional articles that we sell. Any suggestions are appreciated.
Insurance / Breakage or Damage
All orders are insured against loss or breakage. In the event of breakage or damage, follow these steps: Notify either FedEx or us, whichever is easiest for you within 3 days of receipt. Save all packing, inside as well as the original shipping box. Important: Do not return damaged items without permission. We will pay for all return shipping. Failure to follow these rules will void insurance.
Return Policy & Retail Guarantee
We welcome and appreciate your business and prayers and should we inadvertently make a mistake on your order, please let us know so that we can correct it to your satisfaction.
All items in our catalogue and online are covered by our 10 Day Satisfaction Guarantee. All returns must be authorized by MOS, Inc. Please contact us by phone or email to get return authorization so that we can instruct you on how to go about returning it. All returns must be made within 10 calendar days of receiving your order. Upon receipt of your return, we will issue a refund for the merchandise or send you a replacement of exchange (your choice). Please see our separate instructions covering items broken or damaged. If returning by UPS or FedEx ship to 5271 E. Mann Rd., Pekin, IN 47165.
Normally items temporarily out of stock will be Backordered with shipment to follow when available. If you prefer, indicate on your order “NO BACKORDER” and we will refund for items not shipped, or you may indicate a second choice.
Price Changes or Errors
We respectfully reserve the right to correct typographical errors and/or change prices when necessary. However, we will notify you prior to any necessary increase.
Cancellations and Restock Fees
Cancellations and returns may be subject to a restock fee.